Terms for using Skill2Australia

These terms govern your use of the Skill2Australia website and preparation tools. By creating an account, purchasing access or using the service, you agree to these terms.

1. Preparation software, not migration representation

Skill2Australia provides self-service drafting, document-preparation and evidence-readiness software. We are not a migration agent, legal practice, assessing authority or Australian government body. The service does not provide a skills assessment decision, visa decision or guarantee of a positive outcome.

2. Your information must be truthful

You are responsible for the facts, dates, qualifications, employment duties, projects, research, publications and other information you enter. Do not use the service to invent employment, qualifications, projects, competencies, publications, evidence or referee details. You must review and correct generated content before using it.

3. AI-assisted content

Some features use automated or AI-assisted processing. Outputs may be incomplete, inaccurate or unsuitable for your circumstances. An output is a draft or preparation review, not an official assessment or professional opinion. You remain responsible for verification and final submission content.

4. Accounts and access

You are responsible for your account and sign-in security. Access is for the purchasing user and may not be resold, shared as a commercial drafting service or used to process unlimited third-party applicants. We may apply reasonable usage controls to protect service availability and prevent abuse.

5. Paid access

Prices, included tools and the access period are those shown at the time of purchase. Where a plan states 90-day access, the access period runs for 90 days from activation or purchase as displayed in the service. Unless expressly stated otherwise, access is a one-time purchase and does not automatically renew.

6. Payments and refunds

Payments may be handled by third-party payment providers. Any refund rights required by applicable consumer law remain unaffected. Outside mandatory rights, refund eligibility may depend on the circumstances, including duplicate charges, inability to access a paid service caused by us, or other issues described in the purchase flow. Contact support promptly with billing concerns.

7. Assessing-authority rules can change

ACS, Engineers Australia, VETASSESS, ANZSCO-related information and Australian migration processes may change. Skill2Australia may retrieve or refer to published criteria, but you must verify current official requirements before lodging an application.

8. Acceptable use

You must not attempt to bypass access controls, overload or probe the service, upload unlawful material, infringe third-party rights, impersonate another person, submit fabricated evidence, reverse engineer restricted service components or use the service for fraud.

9. Intellectual property

Skill2Australia's software, branding, interface and original platform content are owned by or licensed to Skill2Australia. You retain responsibility for and rights you lawfully hold in the applicant information you provide. Subject to these terms and payment/access conditions, you may use exported drafts prepared from your information for your own application preparation.

10. Service availability

We aim to provide a reliable service but may update, suspend or repair features. AI, hosting, authentication, payment or other third-party services can experience interruptions. We do not promise uninterrupted or error-free availability.

11. Limitation and mandatory rights

To the maximum extent permitted by applicable law, Skill2Australia is not responsible for assessment, invitation, employment, migration or visa decisions made by third parties, or for losses caused by submitting inaccurate or unverified information. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

12. Changes to these terms

We may update these terms when the service, providers or legal requirements change. The current version and update date will be published on this page.

13. Contact

For product or billing support, email support@skill2australia.com. For privacy requests, email privacy@skill2australia.com.